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Tuesday May 14, 2024
- Wednesday May 15, 2024
9:00 AM – 10:30 AM | Made Possible by ShellOpening Main Stage: Radical Collaboration for the Future of Business Travel in APACWelcome Address by Singapore Tourism Board Industry Keynote by Suzanne Neufang, CEO, GBTA Travel KOL Keynote by Hermione Joye, Sector Lead, Travel and Vertical Search APAC, Google The Opening Main Stage session will conclude with an engaging Industry Leaders Panel. Narrowing the focus from the previous sessions into a discussion on today’s challenges and opportunities within the APAC Business Travel market against the backdrop of the business outlook and trends. Moderator: Panelists:
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3:45 PM – 5:00 PM | Made Possible by VisaElevate for Success: The Strategic Evolution in the Roles of Travel Manager and Account ManagerDiscover the pivotal transformation opportunities in the roles of Travel Manager and Account Manager. From tactical operatives to strategic visionaries. Dive into real-world insights and learn how to navigate the evolving landscapes of travel and account management. ROI Revolution: Elevating the Role of the Travel Manager (and Travel Program) Shaping the Future: Transforming Travel Management Overview Fireside Chat with a Strategic Travel Manager Presenter & Interviewer: Mike Orchard, Principal Consultant, Product & Analytics Lead, FESTIVE ROAD Buyer Fireside Chat: Adeline Kang, Regional Operations Director JCAP, Travel Meetings & Card, MSD Perfecting the art of Account Management Speaker: Sascha van der Zijden, Head of Customer Success, Asia Pacific, SAP Concur 360° Perspective: The Anatomy of Exceptional Account Management (30 min) Moderator: Carl Jones, APAC Advisory Board Member, GBTA Panelists:
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9:00 AM – 10:30 AM | Made Possible by Trip.BizDriving Positive Impact through ESGESG Best Practices and Future Plans Fireside Chat with: Beh Siew Kim, Chief Financial & Sustainability Officer and Managing Director Japan and Korea at The Ascott Limited Embracing Inclusivity in Travel: Fostering Connections and Accessibility Moderator: Linda Bekoe, Chair of Inclusion and Culture Committee, GBTA and CEO / Founder, About Partners Panelists:
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3:30 PM – 4:30 PM | Made Possible by SkyTeamClosing Main Stage with Keynote - Unlocking the Power of PartnershipsESG, Web3, NFT, ChatGPT. It’s official, the business world has entered the era of acronym poetry. It’s an era defined by constant change, which begs the question: how can leadership teams get on the front foot and stay ahead of the curve? One of the most underrated approaches in building the business of tomorrow is unlocking the power of the partnerships ecosystem. After all, why spend years building a suite of capabilities that will soon be outdated when you can borrow those same capabilities from expert partners who are there to support you today? In this interactive session Amer Iqbal will share stories from his work as an innovation coach to Fortune 500 companies, his time leading transformation efforts at Meta, and his lifelong obsession with NBA basketball. Along the way he will uncover some practical strategies that leaders can implement to make sense of exponential change and how to remain proactive while everyone else plays catch up. Keynote Speaker: Amer Iqbal, Founder & CEO, Five Ways to Innovate |